At BHI Artisans, we are committed to preparing and shipping your orders with care and attention to detail. Many of our products are handcrafted, customized, or made-to-order, which may require additional processing time before shipment.
Order Processing
Orders are typically processed within a reasonable timeframe after payment confirmation. Processing times may vary depending on product availability, customization requests, and order volume.
Custom, personalized, or made-to-order items may require additional preparation time prior to shipping.
Shipping
We work with reliable shipping carriers to help ensure orders arrive safely and efficiently. Delivery timeframes may vary based on destination, carrier delays, weather conditions, or other factors outside of our control.
Once an order has been shipped, tracking information may be provided when available.
Shipping Delays
While we strive to process and ship orders promptly, unexpected delays may occasionally occur. BHI Artisans is not responsible for shipping delays caused by carriers, weather conditions, or other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. BHI Artisans is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Reach Out
If you have questions regarding your order, shipping status, returns, or refunds, please visit our Reach Out page for assistance.
